Clinical Manager

Eisenhower Imaging Center LLC

Rancho Mirage, California 92270

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Job Description

Clinical Operations & Workflow

Oversee daily clinical operations across all imaging modalities and locations
Monitor staffing levels, coverage, and workflow efficiency
Identify and resolve operational issues impacting patient flow or care delivery
Serve as the primary clinical escalation point for day-to-day operational concerns
Ensure studies are completed, documented, and reported appropriately

Equipment Management & Preventive Maintenance

Schedule, track, and coordinate preventive maintenance (PMs) for all imaging equipment
Manage equipment breakdowns, troubleshooting, and service calls
Communicate directly with vendors regarding repairs, timelines, and escalations
Track equipment downtime and recurring issues
Support service contract management and renewals

Vendor & Service Coordination

Act as the primary point of contact for imaging equipment vendors and service providers
Coordinate inspections, repairs, and required regulatory servicing
Escalate unresolved service issues to leadership as appropriate
Maintain documentation related to equipment service and maintenance

Staff Supervision & Leadership

Supervise clinical staff including technologists
Assist with recruiting, interviewing, onboarding, and training of clinical staff
Support performance evaluations, coaching, and corrective actions
Ensure staff competency, licensure, certifications, and compliance
Promote accountability, teamwork, and adherence to clinical and professional standards

Quality, Compliance & Safety

Ensure compliance with ACR, radiation safety, and regulatory requirements
Support ACR renewals, inspections, and audits
Maintain clinical policies, procedures, and protocols
Ensure patient safety, confidentiality, and quality of care
Adhere to radiation safety and MRI safety guidelines

Cross-Department Collaboration

Work closely with Scheduling, Administrative Leadership, and Executive Team
Communicate operational updates, workflow changes, and clinical impacts
Act as liaison between technologists, physicians, support staff, and administration
Provide clinical leadership coverage in the absence of executive leadership when needed

Knowledge, Skills & Abilities

Strong understanding of outpatient imaging center operations
Ability to manage multiple locations, priorities, and urgent issues
Strong organizational, problem-solving, and decision-making skills
Effective verbal and written communication skills
Ability to remain calm and decisive in high-volume or high-stress situations

Physical & Environmental Requirements

Ability to sit or work at a computer for extended periods
Ability to stand, walk, and work in clinical environments
Ability to lift up to 50 pounds

General Responsibilities:

Follows safety and compliance policies and procedures
Adheres to EIC Dress Code Policy
Reduces noise levels in all areas; keeps voice down and does not discuss personal matters where patients/visitors may overhear
Keeps work area [including exam rooms] clean and orderly and maintains inventory
Treats co-workers as teammates; supports the roles of others
Demonstrates a commitment to customer service: Makes effort to listen and understand customer concerns, needs or issues. Immediately informs management of any patient complaint or other customer service issue.
Offers assistance or help to anyone who seems lost, confused or is having difficulty. Does not leave guest unattended or unescorted
Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity
Adheres to Absenteeism and Punctuality policies
Communicates positively and constructively to effectively provide and receive information
Accepts responsibility to identify problems and initiate solutions or remove barriers; seeks alternative methods to improve processes
Participates in meetings and shares knowledge and ideas
Welcomes new colleagues and assists with orientation and training
Provide for patient care, comfort, safety and patient confidentiality
Communicates with coworkers prior to breaks and lunches to ensure continuity of patient care
Attends to personal and family matters during off duty hours or scheduled PTO
Demonstrates flexibility and responsiveness to changing situations
Produces efficiently. Assists others as needed
Adheres to radiation safety guidelines under the direction of the technologists and/or radiologists
Ability to manage high patient volumes

Radiologic Technologist

Minimum of 2 years leadership or supervisory experience
Graduate of an accredited Radiologic Technology program
Active CT technical license
Minimum of 5 years clinical imaging experience
Current CPR/BLS

Knowledge / Skills / Abilities:

Responsible to keep license current and provide copy on annual basis.
Ability to multi-task and prioritize.
Good oral and written communication skills.
Good problem-solving skills.
Ability to manage high patient and/or workflow volumes.
Provide for patient care, comfort, safety and patient confidentiality.

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PI283012016

Employment/Position Type:

Date Posted: March 12, 2026